Half of PlayStation 5 users bypass rest mode, opting for a complete system shutdown instead. This surprising statistic, revealed by Sony's Cory Gasaway, prompted the development of the PS5's Welcome Hub. The Hub aims to create a unified user experience despite varying player preferences.
Gasaway, Sony Interactive Entertainment's VP of game, product, and player experiences, shared this data in an interview with Stephen Totilo. The 50/50 split between rest mode users and those who fully power down their consoles highlights a significant design challenge for Sony. While rest mode is designed for energy efficiency and convenient downloads, many players avoid it.
This discovery, reported by IGN, played a key role in the creation of the Welcome Hub, a feature debuted in 2024. Originally conceived during a PlayStation hackathon, the Hub addresses the diverse usage patterns of PS5 owners. In the US, half of users see the PS5 Explore page upon startup, while international users are directed to their most recently played game. This personalized approach aims to provide a consistent and customizable starting point for all PS5 users.
Why the 50% avoidance of rest mode? Reasons remain unclear. While energy saving is a primary benefit, some players report internet connectivity issues when using rest mode, preferring to keep their consoles fully powered on for downloads. Others, however, report no such problems. Regardless, Gasaway's insights offer valuable perspective on the complexities of PS5 user interface design.
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