RCM

RCM: Streamline Your Repossessions with Real-Time Case Mapping!

RCM integrates seamlessly with RecoveryConnect® and MRS web applications, providing field agents with real-time repossession assignment information. This empowers agents to minimize risk by preventing wrongful repossessions and swiftly updating unit status to "On Hook." The "On Hook" status allows agents to proceed with asset recovery at their convenience and when safety is ensured.

Permissions Walkthrough Video: https://youtu.be/rW0rJGe0Wr8

Privacy Policy: https://mbsicorp.com/privacy/

RCM's intuitive map interface simplifies the asset recovery process. Drivers can easily scan custom icons to quickly access addresses, provide instant updates, designate pickup locations, and recover more units. Create and save custom filters to focus on critical information. Each asset recovery form automatically generates a Condition Report, complete with condition details and photos, for submission to the client.

Key RCM Features:

• Customizable map icons (Pro): Tailor your map to your specific needs.
• One-touch "On Hook" status: Update collateral status with a single tap.
• Efficient Asset Recovery: Streamlined reporting of condition, photos, and personal property.
• Real-time case information: Access current case details and addresses instantly.
• Rapid map search (Pro): Quickly locate cases on the map.
• Favorite cases: Mark frequently accessed cases for easy retrieval.
• Customizable filters: Efficiently manage and prioritize your caseload.
• One-tap updates: Provide quick status updates.
• Automatic geo-updates: Maintain accurate location tracking.
• To-Do list: Manage and track condition reports for recovered units.

Need assistance with RCM? Our support team is available 24/7. Contact us via our website: https://mbsicorp.com/contact/ or use the Contact Us feature within the app.

What's New in Version 3.0.33 (Updated Oct 2, 2024)

This update introduces the ability to accept cases directly from the mobile app!

• Mobile Case Acceptance: Accept or decline cases from the "NEW CASES" section on the home screen.
• Multi-select Cases: Long-press to select multiple cases simultaneously.
• Advanced Search & Filtering: Refine your search by client, case type, dates, or "accepted before" status.
• Detailed Case History: All activity is logged for complete transparency.