Sony Addresses PS5 Home Screen Advertisement Issue
Following a recent PS5 update that introduced unsolicited promotional content to the console's home screen, Sony has responded to widespread user backlash.
Sony's Official Response: A Technical Glitch
In a recent X (formerly Twitter) post, Sony confirmed the issue stemmed from a technical error within the PS5's Official News feature. The company stated that the error has been resolved and that no changes were intentionally made to how game news is displayed.
User Frustration and Negative Feedback
Prior to the resolution, PS5 users expressed significant frustration over the update, which resulted in the home screen being cluttered with ads, promotional artwork, and outdated news. The changes, believed to have been gradually implemented over several weeks, culminated with the latest update.
While the home screen now reportedly displays art and news relevant to the user's currently focused game, many users remain unconvinced, labeling the change as a poor decision. Criticism centers on the replacement of unique game art with generic promotional thumbnails, diminishing the individual identity of each game. The unsolicited nature of the advertisements has also drawn considerable criticism. Several users voiced their displeasure on social media, questioning the value proposition of a premium console delivering unwanted advertisements.